Repair and Recycle
At Natalia Petruch, we believe in the longevity and sustainability of our products. That's why we offer a repair and recycle service for all items purchased on our website. We understand that accidents happen and that over time, even the most exquisite garments may need a little extra care. Our repair service ensures that your beloved pieces are restored to their original beauty, allowing you to continue enjoying them for years to come.
Our skilled artisans, trained in the art of silk and wool craftsmanship, will carefully assess the damage and employ their expertise to mend any imperfections. With meticulous attention to detail, they will seamlessly repair any tears, snags, or loose threads, ensuring that your item looks as good as new.
In addition to our repair service, we also offer a recycle service for items that have reached the end of their life cycle. We believe in responsible consumption and strive to minimize waste. By choosing our recycle service, you can contribute to a more sustainable future. Our artisans will carefully disassemble the accessory, salvaging any reusable materials. These materials will then be repurposed to create new, unique pieces, ensuring that nothing goes to waste.
Please note that our repair and recycle service does incur additional fees. These fees cover the cost of materials, labor, and the expertise of our artisans. We believe that the value of preserving and extending the life of your cherished accessories far outweighs the cost of these services.
To inquire about our repair and recycle service, please contact our customer service team at info@nataliapetruch.com. They will guide you through the process and provide you with all the necessary information.
At Natalia Petruch, we are committed to providing you with not only exquisite pieces but also exceptional after-sales service. Our repair and recycle service is just one of the ways we strive to exceed your expectations and ensure your complete satisfaction.